Running a successful brick-and-mortar shop in 2025 requires investing in a few important pieces of digital technology. While it’s possible to run a business without this tech, you’ll struggle to keep up with competitors who are using this hardware/software. Below are 5 examples of tech solutions that every modern physical store needs.
Commercial alarm systems
Alarm systems are important for preventing theft. Burglars will specifically target stores that have little to no security. A modern alarm system that is integrated with access controls and security cameras will scare off these burglars. When choosing an alarm system, consider opting for a smart alarm system – such systems can alert your phone whenever they go off and you may be able to reset passwords and even view camera footage via an app.
POS machines
POS machines allow you to digitally record every purchase – automatically calculating profits and losses, recording stock levels and recording other product information (such as helping you identify peak times for purchasing certain products). Such machines typically consist of a touchscreen device that staff can use to pick out products and process payments. Accessories like card readers, cash registers, barcode scanners and receipt printers can be integrated with this machine.
Accounting software
For doing your accounting, it can be useful to download accounting software. This can be linked up with your POS system, allowing you to digitally record all transactions and automatically calculate how much tax you owe. Accounting software programs can also provide analytics to help you budget and financially forecast sales, helping you to know when to make cutbacks or order more stock. Many can also handle your payroll, calculating employee wages and automatically paying them. There are accounting software programs out there targeted at retailers that could be worth looking into.
Digital employee time clock system
If you have various staff members working different shifts, you may want to look into introducing a digital employee time clock system. This allows employees to digitally clock in and out when they start and end their shift, so that you know exactly how many hours an employee has worked. This can be linked up with your payroll system to ensure each staff member is being paid accurately. Digital employee time clock systems can take the form of a digital wall-mounted device that employees use at the start and the end of their shift, or they can take the form of an app that employees can access on their smartphone.
Company website
Every company needs a website – including physical stores. Even if you don’t plan to sell stock through your website, having a website can give you a digital presence and make you look more official. You can display information here such as opening hours, where to find you and news of any upcoming events. Some physical stores find that also running an online store is a great way to shift extra stock and build brand awareness. There are many website builders you can use to build your own site.